HideMyAss VPN Review

Speed: 4.5
Features: 4.5
Support: 4.5
Security: 4.5
Price: 5
Locations: 5

Hide my ass VPN

Users rating:

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If you know that it’s going to rain today will you put an umbrella into your bag? Certainly, yes. The same is with the internet trip. If you know that there is a risk to get under the rain of hackers’ attacks, malwares and other irksome sniffers, will you take care of your protection? The answer is obvious again.

Though HideMyAss VPN cannot save you from being wet in case of heavy shower, it won’t let you be tracked or hacked during your net surfing.

HideMyAss is a well-known UK based VPN and you can find a range of articles discussing pros and cons of this service. Our HideMyAss review is based on the results of various tests we put this VPN to.

On the whole, this VPN provider is not bad and at least deserves your attention. HideMyAss has a great locations list which guarantees VPN service in different corners of our world. Thus you won’t need to look for alternative virtual protection having a rest somewhere in Europe or a business trip in Asia.

HideMyAss is also good at compatibility and has a 30-day money-back guarantee. What is more, it has a free trial. No leaks as well as easy setup make this provider a good competitor for NordVPN or ExpressVPN.

Still, it does have several perplexing points which you should be aware of before becoming HideMyAss subscriber.


About VPN

If you are making your first steps into the world of VPN, let us help you grasp the key issues of this service.

VPN service has come through a real evolution before becoming popular with common users like us. At first it was aimed only at internet security in business world. Companies needed to keep their data safe from peering eyes of their competitors.

Later, VPN service came to be in great demand among private users, too. One of the main reasons for such deep interest was the adoption of laws, according to which ISPs had to keep users’ data in such countries as the US, Canada, the UK, Australia and others.

Since that time VPN has become almost an integral part of online security and privacy. This service hides users’ online activities from hackers, government control and protects from being trapped by various malwares.

HideMyAss VPN All Features Table:

Technical Features
Protocols: PPTP, OpenVPN, L2TP
PGP Key Available: No
IPv6 Supported: Yes
Kill Switch: No
P2P: Yes
Own DNS Servers: No
Compatibility: Windows, Mac OS, iOS, Android, Linux
Apps and Extensions
Windows: Yes
Mac OS: Yes
Android: Yes
iOS: Yes
Linux: Yes
Steam: No
Google Chrome: Yes
Mozilla Firefox: Yes
Other Apps:
Security and Privacy Features
Data Encryption (Max), bit: 256
Data Encryption Type: RSA RC4 algorithm, OpenSSL with algorithms 3DES, AES-256, RC5
Handshake Encryption (Max), bit: 2048
Handshake Encryption Type: DH Key
Timestamps Logs: Yes
IP Logs: Yes
DNS Leak: No
SSL, Class: Class B, Self
Locations, Connections, Bandwidth
Number of Countries: 190
Number of Servers: 850
Connections / Devices: 2
Bandwidth Limits: No
Support and Customer Care
Immediate support (chat, toll-free): Yes
24/7 Support Availability: Yes
Support Languages: English, German, French, Spanish, Russian , Italian, Turkish, Arabian
Knowledgebase, F.A.Q.: Yes
Video Tutorials: Yes
Pricing, Freebies, Discounts
Monthly price (annual plan) $6.55
Monthly price (1 month plan) $11.52
Free Trial: Yes
Moneyback (days) 30
Accepts Bitcoin: No
Anonymous Payment: No
Referral Program: Yes
Discounts and Special Offers:
Other Info
Based in: United Kingdom
Launched in: 2011
Ratings and Trophies
Our visitors rating:
TrustPilot Rating: 7.5 out of 10
PCMag Rating: Good (3.5 out of 5)
Bestvpn.com Rating: 3.0 out of 5
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HideMyAss VPN Plans and Pricing

HideMyAss doesn’t belong to the category of those providers which offer their services for $4 per month. Still, it has some special discounts for loyal subscribers.

hidemyass vpn prices

This VPN service offers 3 pricing plans which differ in time period and price. The first package for just one month costs $11.54. Of course it is quite pricey but it only incites you to have a look at other plans with lower prices and longer time periods.

The next plan presupposes 6 months use and $8.33 per month. However, the most favorable package is an annual plan, which gives you a 43% discount and as a result costs only $6.55 per month.

There is no doubt that every customer would like to get a free trial before making a final decision concerning any VPN provider. Strange as it may seem, but HideMyAss seems to hide this fact. We did not find any information about this on their official website but it didn’t stop us and we went further.

It was hard to believe that a VPN service with such pricing policy doesn’t offer any free trial option. So, our next step was to use Live Chat in order to find out whether HideMyAss offers any free trial or not.

hidemyass free trial chat

And, ta-dah, we got the answer “YES”! A customer service agent gave us a link link, so you can follow it and make use of free trial.

hidemyass free trial

The general time included into free trial covers 7 days. But keep in mind that firstly you have to go through the short registration process.

hidemyass free trial sign up

Besides, you need to enter you credit card details. Here the key point is not to forget to cancel this free trial (if you want, of course) because in 7 days you will automatically get an annual subscription.

Another issue to take into consideration is 30-day money-back guarantee which gives you a full right to change your mind and ask for a refund. As to the payment methods, you can use PayPal, BitCoin, Qiwi or Credit Card (Visa, MasterCard etc).

There are also special VPN offers for business and multiple accounts. HideMyAss provides monthly and annual packages for 5, 10 or 20 devices which sufficiently differ in prices.

hidemyass price for business annual

But if you need some other options you can contact HideMyAss and send its team a request.

hidemyass price other

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HideMyAss VPN Technical Features and Compatibility

HideMyAss has a set of technical features which are worth your attention. There is a Nat Firewall option due to which this VPN service can take care of users’ privacy and security. The point is that Nat Firewall is able to modify network address information and in such way to masque users’ IPs.

Thus, HideMyAss has a dynamic and shared IP type. It means that the IP address can change from time-to-time and you can use different IP addresses for your online activities. On the whole, this VPN provider offers more than 110,000 IP addresses.

This VPN provider provides three most popular protocols – PPTP, L2TP and Open VPN (though only OpenVPN is available in the 3rd version). There are also two different data and handshake encryptions. There is a weaker MPPE-128 data and RSA-RC4 handshake encryption. As to the stronger ones, HideMyAss provides AES-256 data and RSA-1024.

Unfortunately, there is no PGP key as well as Kill Switch. What is more, HideMyAss VPN service doesn’t support IPv6 and doesn’t provide its own DNS servers. Besides, if you are a regular user of torrents HideMyAss won’t suit you as it doesn’t offer an option of P2P.

HideMyAss has 4 external trackers and IP address detection. Timestamps are also available. By the by, this provider leads no log policy.

HideMyAss is compatibile with the most popular devices and their platforms. It supports Windows (Windows XP, 7, Vista, etc), Mac OS X, Linux, iOS and Android.

The list of devices compatible with HideMyAss is also impressive – iPhone, iPad, Android, Nokia, Blackberry, Boxee, Xbox 360, Apple TV, iTouch DDWRT Router and others. Nevertheless, this VPN service allows no more than two simultaneous connections.


HideMyAss VPN Security & Privacy Features

As we have mentioned above HideMyAss has a range of protocols you can choose from – PPTP, L2TP, and Open VPN. Still, OpenVPN is considered to be the best option as it combines a nice speed and a good security level.

Nat Firewall and 110,000+ IP addresses make this VPN provider almost impossible to track. However, having no Kill Switch HideMyAss cannot guarantee security as well as privacy in case of unpredicted connection drop.

HideMyAss offers a reliable AES-256 data encryption and a hefty RSA-1024 handshake encryption. But keep in mind that if you use PPTP protocol you will be allotted only 126-bit encryption which is not as powerful as AES-256.

Note that HideMyAss doesn’t own DNS servers. IPv6 leak protection isn’t provided as well.

Although this VPN service states that it leads no log policy, it’s a UK-based VPN which means HMA is a subject to UK laws (and they are quite strict).

As to the privacy policy itself, HideMyAss notifies about collecting users’ names, usernames, email addresses, passwords (encrypted) and IP addresses during the registration policy.

At the same time, HideMyAss explains why it needs these data:

  • We may collect your name to personalize the services we offer to you, and collect your username and password in order to provide you with access to the web based control panel and to our downloadable VPN software.
  • We collect your email address in case you forget your password or wish to receive email newsletters. Your IP address is logged by us so that we can prevent any spam, fraud or abuse of our Site and our services.
  • In general, we use the data we collect to provide our services to you, prevention of fraud and abuse. From time to time we may email you news, updates and sales offers which you can easily opt out of receiving by clicking the “unsubscribe” in the relevant email.

HideMyAss provider stores all this information as long as you are their subscriber and up to two years after that. They may also keep these data for an expended period of time in case of certain legal obligations, dispute resolves or agreement enforcements.

In a nutshell, we recommend you to get acquainted with the full version of HideMyAss Privacy Policy as well as Logging Policy before becoming its subscriber. Of course, it’s a boring and time-consuming process but you should do that in order to make sure that this VPN provider corresponds to all your requirements.

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Setup Process

Desktop VPN client

Installation process is quite typical and won’t surprise you with anything unusual.

hidemyass installation

The general look of app is simple and nice.

hidemyass windows app

What is more, there is no need to disconnect in order to choose a new server. In fact, this little detail saves time and nerves.

hidemyass servers